Professional Experience

Primark Germany

November 2014 – Present

Re-engineered legacy system and implemented new CRM System for major high street retailer that increased gross sales by 25% / Oversaw 10–15 projects simultaneously, managing full life cycle of projects Worked with C-level executive to create the vision and goals of the project and acted as the voice of customers to ensure quick product adoption
Managed a team of 2 project managers to work cross-functionality with software and marketing teams to agile marketing messaging with the project scope
Communicated progress and roadblocks to stakeholders including executive management and made proactive recommendation to remove roadblocks leading to the on-time and on-budget delivery of the project
Managed communication across department to schedule and plan Bi-weekly company meetings to ensure the team was bought into projects and the overall company mission
Regularly interacted with high-value customers and fostered those relationships through a key knowledge of the product and client needs

D.N. Glass Factory (Manufacturing LLC)

August 2010 – October 2014 (4 years)

Met 100% of deadlines project goals a result received a promotion Upton the successful completion of the project

DLF-TRIFOLIUM Group

January 2007 – July 2010 (3 years 6 months)

Deployed content optimization tool for online shopping application that improved efficiency by 20%
Analyzed the scope of the project based on competition analysis, interviews with customers, and customers feature requests Led the development of content prediction engine with grew to $1M in actual revenue
Set deadline for incremental goals, allocated budget and worked across software, marketing, and executive teams to ensure all teams were properly resourced

BKS Co (Import / Export LLC)

July 2004 – November 2007 (3 years 4 months)

Panec Data Cable co.

February 1999 – April 2004 (5 years 2 months)

Total 17 years